Virtual assistants & outsourcing

Hand off the busywork.
Get your time back.

Avidus gives growing businesses a trained virtual assistant — or a whole dedicated team — to take on the calls, admin, scheduling, marketing, bookkeeping, and everything else eating your week. Done for you, or built around you. With deep expertise in repair & maintenance and med-spa operations.

Your team, live now
Call answered — job bookedHVAC repair · Thursday 9:30am
2:14 pm
Invoice #1042 sentPayment link included · reminder set
2:02 pm
No-show recoveredBackfilled from waitlist · calendar full
1:47 pm
Led by operations specialists with 16+ years running contact centers and back-office teams for companies across the US, UK, and Australia.
16+
Years of operations expertise
120
Team members
60%
Max saving vs. local hiring
3
Countries served — US · UK · AU
The real problem

You didn't start your business to drown in admin.

You're the owner — but somehow you're also the receptionist, the scheduler, the bookkeeper, and the one answering emails at 10pm. Every hour spent on busywork is an hour you're not growing the business, serving customers, or actually resting.

Hiring help means a full salary, weeks of training, and the risk they leave in six months. There's a faster way: a trained virtual assistant who takes on the work you shouldn't be doing — without the payroll, the overhead, or the wait.

If it's repeatable and doesn't need you on site, we can take it off your plate.

What we do

Outsource almost anything

Plug a trained VA into your business and hand over whole categories of work — one task or your entire back office.

Reception & phones

Answer calls, DMs, and web leads live — day, night, and overflow.

Scheduling & booking

Book, confirm, remind, and manage your calendar and appointments.

Admin & data entry

Inbox, documents, records, reports, and everyday back office.

Sales & lead follow-up

Qualify leads, chase quotes, and keep your CRM up to date.

Marketing & social

Posting, content, email, and engagement that keeps you visible.

Bookkeeping & invoicing

Invoices, payments, reconciliation, and payment follow-up.

Customer service

Support, reviews, and retention that keeps clients coming back.

Operations & dispatch

Coordinate teams, vendors, field jobs, and daily schedules.

See 120+ specific tasks you can hand off → grab the free checklist

Two ways to work with us

Run it for you — or build your own team

However you want to grow, the same trained talent sits behind it — senior operational skill without the local price tag, saving clients up to 60% versus hiring at home.

Done-for-you

We run the work as a managed service. You don't hire, train, or manage anyone — we handle it end to end and report back.

Build your team

Prefer your own dedicated staff? We recruit, train, and place skilled virtual assistants who work directly for you — and help you manage them.

The Avidus Suite

One partner for the whole operation

Support is where most clients start — but Avidus works across three connected services, so as you grow, the same partner can take on more.

Avidus Insight

Strategy & consulting

We look at how your business actually runs — people, processes, and performance — and fix the gaps that quietly cost you time and money.

  • Process & workflow design
  • Operations & team structure
  • KPI and performance systems
Avidus Impact

Marketing & growth

We help you get found and get booked — turning marketing spend into leads your team can actually convert.

  • Lead generation & follow-up
  • Content & brand
  • Campaigns that fill the pipeline
Most start here
Avidus Assist

Virtual & executive support

Trained virtual assistants who take on your calls, admin, scheduling, bookkeeping, marketing, and back office — one task or the whole operation.

  • Admin & front office
  • Bookkeeping & scheduling
  • Executive & personal support
Industries we know

Deep expertise where it counts

We support businesses across many industries — and go especially deep in two.

Also serving

E-commerce
Real estate
Professional services
Financial & bookkeeping
Property management
Construction
Healthcare admin
Hospitality
How it works

Live in three steps

1

Book a call

We learn your business, your tools, and the work you want off your plate.

2

We build your workflow

We map your tasks into a process your VA follows — trained on how you do things.

3

Your team goes live

We take on the work as a seamless extension of your business. You get your time back.

Why Avidus

Built by operators, not a staffing broker

Avidus is led by Lorelie Juntilla, co-founder of TGS BPO, with 16+ years in operations. She's restructured customer-support teams for e-commerce companies that grew revenue within five months, aligned a 150-person contact center to hit its KPI targets inside 60 days, and led operations for service and property businesses across Australia and the UK.

You're not renting seats from a faceless vendor. You're partnering with people who have run these operations — and who build your workflow to fix the gaps, not just fill a chair.

16+ yrs
operations & contact-center leadership
  • Aligned a 150-person contact center to hit KPI targets in 60 days
  • Grew e-commerce support revenue within 5 months
  • Ran operations for service & property firms in AU & UK
Free checklist

128+ Tasks You Can Outsource

The calls, admin, marketing, bookkeeping, and follow-ups quietly eating your week — and exactly which ones a trained Avidus VA can take off your plate.

  • 128 tasks across 18 categories, ready to tick
  • What to hand off first for the fastest relief
  • A simple way to size the time you'd get back

Get the free checklist

We'll only use your details to send the checklist. No spam, ever.
Thanks — your checklist is on the way.
Questions owners ask

Straight answers

What kinds of tasks can I hand off?

Almost anything that's repeatable and doesn't need you physically on site — calls, email, scheduling, data entry, bookkeeping, invoicing, marketing, customer service, research, dispatch, and more. See the full checklist.

Do you know my industry?

We go especially deep in repair & maintenance and med-spa operations, and our team has supported e-commerce, property, professional services, and more. We build your workflow around how your business actually runs.

Is my data safe?

We work inside your systems with access controls and handle customer and payment information under strict confidentiality.

How fast can we start?

Because we build the workflow with you up front, there's no long ramp — most engagements go live within a few weeks.

What does it cost?

Engagements are sized to the work you hand off — and clients typically save up to 60% versus hiring locally. Book a call and we'll give you a clear number for your workload.

What if it doesn't work out?

There's no long lock-in — we'd rather earn the next month than trap you in a contract.

Ready to get your time back?

Book a 30-minute call. We'll look at where your week is going and show you exactly what an Avidus team would take off your plate.

Book a strategy call