Section 1
Live Needs Assessment
Pain Area Diagnostic
Score each area 1–10 based on what you're experiencing right now
📞 Missed Calls & After-Hours Coverage
How often do calls go unanswered or missed after hours?
5
Rarely happensConstant problem
1–3: Occasional, mostly handled4–6: Regular gaps & missed calls7–10: Missed calls every hour
📅 Dispatcher / Scheduler Overload
Is scheduling chaotic, reactive, or constantly behind?
5
Under controlOverwhelmed daily
1–3: Schedules run smoothly4–6: Frequent double-bookings7–10: Jobs dropped, chaos daily
🗂 Admin & Back-Office Bottlenecks
Invoicing, follow-ups, and data entry piling up?
5
StreamlinedCompletely buried
1–3: Invoices out same day4–6: Admin 3–5 days behind7–10: Weeks behind, tasks lost
👤 Owner Doing Too Much Themselves
How many hours a day are spent on tasks others could handle?
5
Delegating wellCompletely trapped
1–3: Owner focuses on growth4–6: 2–3 hrs/day on admin7–10: Owner is CSR, dispatcher & admin
Burnout Risk Gauge
Real-time operational health index
50
Moderate Risk
Operational Burnout Index
Section 2
Cost of Inaction Calculator
Owner / Key Person Effective Hourly Rate
The true cost of every hour you spend on admin, dispatch, and phone calls
$15/hr$300/hr
$15
effective hourly rate
📞 Missed Revenue
—
Unanswered calls × avg ticket
📅 Dispatch Waste
—
Wasted scheduling hours
🗂 Admin Drag
—
Back-office hours × rate
👤 Owner Time Cost
—
Owner hours × effective rate
ROI Comparison — Status Quo vs. Avidus Program
🔴 Cost of Doing Nothing
—
Annual operational drag
VS
✅ Net Annual ROI (Avidus)
—
Recovered value − investment
Complete the assessment above to see your personalised ROI estimate.
Section 3
Prescription & Closer
Custom Cover → Convert → Compound Roadmap
Generates a personalised 3-phase plan shaped by the assessment scores above
Click Generate Roadmap to build a personalised 3-phase plan based on the scores above.
Select Investment Level
Recommended tier auto-highlights based on assessment scores · click any tier to select
After-Hours
After-Hours Support
$400/mo
$4,800/year
Best for businesses that just need someone answering the phones after hours — zero missed calls when the office is closed.
- After-hours inbound answering (5pm–8am + weekends)
- 1 part-time dedicated agent
- Urgent job triage & message relay
- Missed call recovery protocol
- Monthly call summary report
Essential
Essential Coverage
$1,900/mo
$22,800/year
Best for businesses with 1–2 pain areas needing consistent inbound coverage and basic scheduling support.
- After-hours + overflow inbound coverage (7 days)
- 1 dedicated remote agent
- Basic scheduling & booking support
- Missed call recovery (5-min callback protocol)
- Bi-weekly performance reporting
Most Popular
Full Service
Full Service
Talk to Us
Custom investment · contact us
Best for businesses with 2–3 pain areas — full dispatch, scheduling, and admin covered end-to-end.
- Full dispatch & scheduling management
- 3–4 dedicated remote agents
- Admin & invoicing back-office support
- After-hours + peak overflow coverage
- Booking conversion optimisation
- CRM & FSM platform integration
- Weekly QA & performance reporting
