TERMS AND CONDITIONS
This outlines the legal terms and conditions that govern your use of Avidus (the “Website”). By accessing or using the Website, you acknowledge that you have read, understood, and agree to comply with and be bound by these Terms, as well as our Privacy Policy. The following Terms constitute a legally binding agreement between you and Avidus (“Company,” “we,” “us,” or “our”):
ELIGIBILITY, PERMITTED USE, AND PROHIBITEED CONDUCT
If you are accessing the Website from a jurisdiction that imposes age restrictions for online services or the collection of personal data, you must comply with those local age restrictions. It is your responsibility to ensure that your use of the Website is in compliance with all laws, rules, and regulations applicable to you.
Any other use of the content or materials on this Website, including but not limited to commercial exploitation, publication, or redistribution, is strictly prohibited unless expressly authorized in writing by Avidus.
Avidus reserves the right to investigate and take appropriate legal action against any user who, in its sole discretion, violates these terms, including removing offending content, suspending or terminating access to the Website, and reporting violations to law enforcement authorities.
SERVICES
The Website provides information about the outsourcing services offered by Avidus. The details of any services provided to you will be set out in a separate agreement between you and Avidus.
INTELLECTUAL PROPERTY
All content on this Website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, software, and code (collectively, “Content”), is the property of Avidus, its operators or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may access and use any material or content for your personal, non-commercial use only. You may not modify, copy, reproduce, republish, upload, post, transmit, distribute, sell, license, create derivative works from, or otherwise exploit any Content without the express prior written consent of Avidus. Therefore, you may be liable for infringement or misappropriation or other legal action to the fullest extent of the law if you misuse the Website in any manner, including use in a way that disparages us, causes any confusion in commerce or trade, or conflates Sutherland with other goods or services not attributable to us.
All trademarks, logos, service marks, and other brand features that are not owned by Avidus and appear on or through the Website or services are the property of their respective owners. These third parties may not be affiliated with, associated with, or endorsed by Avidus.
Restrictions. Except as expressly permitted under these Terms and Conditions, you may not: (i) modify, copy, reproduce, republish, upload, post, transmit, or distribute any content from the Website without the prior written consent of Avidus; (ii) Use the Website content for any commercial purpose without prior written authorization from Avidus; (iii) Reverse engineer, decompile, or disassemble any software or code made available through the Website; (iv) Create derivative works based on any part of the Website’s content.
USER-GENERATED CONTENT
If you post, upload, or submit any content to the Website (“User-Generated Content”), you retain ownership of that content. However, you grant Avidus a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully transferable and sub-licensable right to use, reproduce, modify, adapt, publish, translate, distribute, create derivative works from such content, and display such User-Generated Content in any media or format, whether known or later developed.
You are solely responsible for your User-Generated Content and the consequences of posting or publishing it. By submitting such content, you represent and warrant that you have all necessary rights, licenses, and permissions to grant the license described above and that your content does not infringe or violate the rights of any third party.
Avidus reserves the right, but not the obligation, to review, monitor, and remove any User-Generated Content at its sole discretion, particularly content that violates these Terms of Use or is deemed inappropriate, offensive, unlawful, or otherwise objectionable.
Prohibited content includes, but is not limited to:
PRIVACY, COOKIE USE, AND CONFIDENTIALITY
Avidus is committed to protecting your privacy and handling your personal data responsibly in accordance with applicable data protection laws. When you access or interact with our Website, we may collect certain information, including through the use of cookies and similar technologies, to enhance user experience, analyze website traffic, and support our services.
All personal data collected is processed in accordance with our Privacy Policy. By using this Website, you consent to our collection and use of data as described therein. We also treat any personal or confidential information you provide to us through the Website with strict confidentiality, unless disclosure is required by law or you have otherwise provided consent. To learn more about how we handle your information, including your rights and choices, please refer to our full Privacy Policy.
LINKS TO THIRD-PARTY WEBSITES
The Website may contain links to third-party websites that are not owned or controlled by Avidus. Avidus does not endorse, has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites, including its products or services.
You acknowledge and agree that Avidus shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party websites. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites that you visit.
LINKS TO THE WEBSITE BY YOU
You are granted a limited, non-exclusive, revocable, non-transferable license to create a hyperlink to the Avidus Website, provided that such link: (i) Incorporates only plain text and does not use any logos, trademarks, or branding elements owned or licensed by Avidus without prior written permission; (ii) Does not imply any affiliation with, endorsement by, or sponsorship from Avidus without express written consent; (iii) Does not present Avidus, its services, or its content in a false, misleading, derogatory, or otherwise defamatory manner; (iv) Does not appear on any website that contains unlawful, harmful, obscene, offensive, threatening, harassing, or otherwise objectionable content, or content that may violate the rights of any third party.
Avidus reserves the right, at any time and in its sole discretion, to withdraw permission for any link to the Website, and to take appropriate legal action if such linking violates this provision. Your continued linking to the Website constitutes your agreement to comply with this clause.
DISCLAIMER
The Website is provided on an “as is” and “as available” basis. Avidus makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on the Website. As such, information on this Website is not promised or guaranteed to be correct, current, or complete, and this Website may contain technical inaccuracies or typographical errors. Avidus assumes no responsibility (and expressly disclaims responsibility) for updating this Website to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any services, products, or other matters described in this Website
To the fullest extent permissible by applicable law, Avidus disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Avidus does not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes the Website available are free of viruses or other harmful components. Without limitation, Avidus disclaims any warranty or guarantee that this Website will be uninterrupted, timely, secure, or error-free.
LIMITATION OF LIABILITY, HOLD-HARMLESS CLAUSE, AND NON-WAIVER
To the fullest extent permitted by applicable law, in no event shall Avidus, its affiliates, officers, directors, employees, agents, suppliers, or licensors, be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:
arising out of or in connection with your use of the Website, whether based on contract, tort, negligence, strict liability, or any other legal theory, even if Avidus has been advised of the possibility of such damages.
Accordingly, all information on this Website is not promised or guaranteed to be correct, current, or complete, and this Website may contain technical inaccuracies or typographical errors. Avidus assumes no responsibility (and expressly disclaims responsibility) for updating this Website to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any services, products, or other matters described in this Website
By accessing or using this Website, you agree to indemnify, defend, and hold harmless Avidus, its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of this Legal Policy or your use of the Website, including, without limitation, your User-Generated Content, any use of the Website’s content, services, and products other than as expressly authorized in this Legal Policy, or your use of any information obtained from the Website.
No waiver of any term of this Legal Policy shall be deemed a further or continuing waiver of such term or any other term, and Avidus’ failure to assert any right or provision under this Legal Policy shall not constitute a waiver of such right or provision.
TERMINATION OF USE
If you fail to comply with any of the terms, conditions, or notices outlined on this Website, any rights granted to you will terminate automatically and without notice. Upon such termination, you must immediately cease use of the website and destroy all copies of any materials downloaded or obtained from it, whether in your possession or under your control. Except for the limited permissions expressly granted under these Terms, Avidus does not confer any rights or licenses—whether express or implied—under any intellectual property laws, including those relating to patents, trademarks, copyrights, or other proprietary rights. You are strictly prohibited from reproducing, duplicating, or mirroring any content from this site on any other website or in any other form of media without prior written consent from Avidus.
GOVERNING LAW AND JURISDICTION
This website is operated by Avidus from within the Philippines. By accessing or using this site, you agree that these Terms of Use and any dispute or legal matter arising from or relating to your use of the site shall be governed by the laws of the Republic of the Philippines, without regard to its conflict of law principles. If you initiate legal action against Avidus, you acknowledge and agree that Avidus reserves the right to determine the jurisdiction in which we will respond to such proceedings. Your use of this site constitutes your agreement that any legal matters shall be governed by and construed in accordance with the laws of the Republic of the Philippines, regardless of your location or the location from which you accessed the site.
By visiting the Avidus website or by communicating with us via email or other electronic means, you acknowledge that you are engaging in electronic communication. You consent to receive messages and communications from us electronically. You agree that all notices, disclosures, agreements, and other communications we provide to you electronically meet any legal requirement that such communications be in writing.
CHANGES TO THESE TERMS AND CONDITIONS
Avidus reserves the right to modify, update, or revise this Terms and Conditions at any time and at its sole discretion. Any material changes will be reflected by updating the “Last Updated” date at the top of this page. Your continued use of the Website after such changes are posted will constitute your acknowledgment and acceptance of the revised terms and conditions. You are encouraged to review this Terms and Conditions periodically to stay informed of any updates or changes. It is your responsibility to check for updates each time you access the Website.
SEVERABILITY
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
CONTACT US
If you have any questions about these Terms, please contact us at:
TGS BPO, Inc.
2nd Floor Ariego Building
Antonio de Pio National Highway
Poblacion, Tuburan, Cebu
Last Updated: 23 May 2025